FAQ

 

When and where is moogfest 2010?

Moogfest 2010 is on Halloween weekend, October 29th, 30th, and 31st in beautiful downtown Asheville, NC. Costumes aren’t required, but if you’re feeling creative, go for it!

 

Is moogfest 2010 an all-ages festival?

Yes, patrons of all ages are welcome. Stella Blue is our only venue that is 18+ but all of our other venues are all ages.  Tickets will be required for patrons of age 2 or older. If you do bring the little ones, we suggest earplugs and an afternoon nap.

 

When and where can I purchase tickets?

Tickets are available online via Ticketmaster through the moogfest 2010 website, as well as through the Asheville Civic Center Box Office. The ACC box office is located at 87 Haywood Street, Asheville, NC 28801 and is open weekdays from 10:00AM – 5:00PM Eastern. You may purchase tickets via phone by calling (800) 745-3000.

 

What are ticketing options?

All options, including festival passes, day tickets, and VIP passes and travel packages are outlined here.

 

Where do I go to redeem my day ticket or festival pass?

Each ticket holder will be required to exchange his or her ticket for a credential upon arriving at the festival. Credentialing for Weekend Pass and Day Ticket holders will take place in the Exhibition Hall (entrance located on Hiawasee Street) of the Asheville Civic Center. Additionally, this will be the only entrance into the Asheville Civic Center and Thomas Wolfe Auditorium throughout the festival. Detailed information regarding festival check-in for VIP Weekend Pass holders will be e-mailed directly to you in the coming weeks. Please be sure to include a valid e-mail address with your ticket order. Trust us, it will be a smooth and easy process.

 

Will I be able to purchase tickets at the event?

At the current rate, we will be sold out of Weekend Passes prior to the festival but we will likely still have some day passes available for purchase on the day of the event. To ensure access patrons are encouraged to purchase prior to the event. Plan ahead, it’s gonna be awesome!

 

Are all of the concerts indoors?

Yes, all shows are indoors and within walking distance of one another.

 

How many concerts will take place during moogfest 2010?

There will be more than 30 artists performing throughout the course of the weekend, plus late night DJ sets, talks, exhibitions, installations, workshops, movies. Visit the website regularly to check for new additions or to sign-up for our newsletter. Be sure to become a fan on Facebook and/or follow us on Twitter for the most up to date information. 

 

Will I be able to see every show?

This is a festival and some shows will be going simultaneously, so there might be some difficult choices. Priority access will be given to VIP pass holders and admittance will be given on a first come, first serve basis. Once a venue reaches capacity, we will move to a one in, one out policy. There will be several concert options at any given moment during the festival weekend.

 

Where can I check out the official schedule?

Check out the full schedule on our Schedule page. 

 

How do I get to moogfest and where is a good place to stay?

Visit our Accommodations/Travel Info page for details on the closest airports, hotels, campgrounds and everything in between. Additionally we are offering Travel Packages to make life even easier.

 

Do I need to rent a car if I fly or take the bus?

It’s up to you. If you are staying in downtown Asheville, everything will be in walking distance. There are several airport shuttles and taxi services available to get to and from the airport. Asheville also has a public transit system that includes trolleys and busses, visit exploreasheville.com for more info.

 

Where can I park?

Click here for a map of downtown, which highlights public parking lots.

 

Will alcohol be available at each event?

Venues that traditionally sell alcohol will be making it available for purchase during he festival; this includes the Asheville Civic Center, Thomas Wolfe Auditorium, The Orange Peel, Club 828 and the Moogaplex. Photo identification and wristbanding are required to purchase alcohol.  Please be aware that the City of Asheville does not allow open containers outside. It’s Ashevegas, but it ain’t Vegas. Please be sure to finish your beverages before exiting of any of our venues.

 

Can I bring a camera?

Disposable and small digital photography will be allowed, but anything with a removable lens is not permitted. Audio and video recording devices are prohibited. Additionally please be respectful of other patrons and the artists when using your camera and try not to use your flash.

 

Will there be in and out privileges at each show?

Yes, all credentialed patrons will be allowed to free flow from show to show. Due to capacity restrictions, if you leave a show that is at capacity, you may have to wait in line to get back in.

 

Will I be searched coming in to each show?

All patrons are subject to search upon entry or re-entry into every show.

 

What can I bring and what is prohibited?

What’s ACCEPTABLE: Small backpack or purse, small umbrella, camera with non-removable lens. Please remember everyone and his or her backpack/purse is subject to search.

 

What’s PROHIBITED: Drugs, controlled substances, alcohol, outside food or drink (including sealed water bottles), weapons, firearms, glowsticks, laser pointers, large frame backpacks, video recording equipment, tri-pods, audio recording equipment, chairs, coolers, contraband, unauthorized merchandise and fireworks. Any person attempting to enter the venues with any of the item(s) above will be refused access, or at the venue’s discretion, allowed to give up the prohibited item(s) before entry. Confiscated items will be destroyed or given away at the venue’s discretion.

 

Is there a lost and found?

Yes, the lost and found will be located at our central hub. More details will be released at a later date.

 

Is your festival ADA accessible?

Yes, but the exact accessibility specifications are venue based.

 

• Thomas Wolfe and ACC - Fully ADA accessible including wheel chair seating (click here for their policy).
• The Orange Peel - Fully ADA accessible including PULP. Please call 828-225-585 for more detailed information.

 

Do you offer any ticket discounts?

Discounts in general (i.e. students, military, elderly, professional organizations, government, etc) are not something we are offering at this time. We have worked extremely hard to keep the price down and value high for everyone with the number of quality performers that we are bringing to the festival.

 

How can I Volunteer or become a member of the Street Team for moogfest 2010?

Currently we are only accepting spots for our street team but opportunities for volunteer positions may come available closer to the festival. To have a shot at a volunteer position you must be a member of our street team, to sign up click here and make sure you check the moogfest box when creating your profile. Top performers on our street team will have priority for volunteer positions and will be eligible for merchandise, schwagg or event tickets to the festival.

 

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